COOL-ER ™ FAQs
Where can I download a user manual?
Please follow this link to our in-depth user manual that also includes extensive FAQs and a trouble-shooting guide just in case.
I’ve heard I can upgrade my COOL-ER, is that right?
Yes, you can find our latest firmware here should you wish to upgrade although many of our users are happy with their original COOL-ER
If I decide the COOL-ER isn’t right for me, what can I do?
Please click here for the COOLREADER return policy.
Where can I buy ebooks?
The largest selection of titles is at COOLER-EBOOKS.com, where over 1 million ebooks are available in a variety of common formats such as EPUB and PDF and can be downloaded directly to most ereaders including the COOL-ER and shared with other users.
Can I share ebooks?
Yes, you can share copyright protected ebooks from COOLER-EBOOKS with up to 5 friends. You can also share your free ebooks endlessly.
Can I use my COOL-ER with a Mac?
Yes, your COOL-ER is both Mac and Windows compatible.
Which files formats can I use with my COOL-ER?
You can read formatted documents in PDF and EPUB as well as FB2, RTF, TXT, PRC and HTML. Additionally, you can listen to your favorite MP3 audio files and view JPG, and GIF images. With such a wide choice of formats, you'll find you can use your COOL-ER for almost all documents!
Can I read protected ebooks on my COOL-ER?
Yes, we recommend Adobe Digital Editions for digitally Rights Managed ebooks. For more advice on this please see our help page.
What makes COOL-ER different?
Unlike other ereaders, you can use your COOL-ER to read any JPEG, PDF, or TXT document, or any EPUB formatted ebook. You can adjust the size of text to suit you, view images and listen to music or audio books.
COOL-ER uses an E-Ink Vizplex™ screen that mimics a paper book, readable at any angle and even in direct sunlight.
What is COOLER-EBOOKS.com?
COOLER-EBOOKS.com is the largest ebookstore in the world with more than 1 million ebooks available at discounted prices! We also help you expand you ebook library by offering all COOL-ER owners 25% off RRP!
What languages does COOL-ER ebook Reader support?
COOL-ER has a choice of nine menu languages covering English, French, Russian, Spanish, Portuguese, Traditional and Simplified Chinese, German and Japanese.
You may also be surprised to know that you can read edocuments in every language on your COOL-ER in PDF due to the way characters are recognized in this format.
Where can I use my COOL-ER?
Anywhere you would read a book. On a plane, boat, train, at home, or even on the beach!
How long will my COOL-ER last on a single charge?
Your COOL-ER only requires battery power for button clicks, so you may find you can run it for weeks without ever charging the battery. A single charge will last for up to 8,000 clicks, which is equivalent to reading an average novel fifteen times over!
How many books can I carry on my COOL-ER?
Your COOL-ER provides 1 gigabyte of storage internally with the option of additional external storage up to 4GB via a Secure-Digital (SD) card slot for expandable, removable storage. As with music, the number of books you can hold will depend on the type and size of book you download, but to give you an example, an average fiction bestseller is around 3MB. This means you can hold over 300 books on your COOL-ER and thousands more using an additional memory card.
What color COOL-ERs can I choose from?
COOL-ERs come in eight gorgeous colors: Ruby, Blue Sky, Hot Pink, Vivid Violet, Cool Pink, Racing Green, Black Jack and Silver Shine.
What are the advantages of E-Ink Vizplex™?
E-Ink Vizplex™ display's reaction to light is identical to paper, and therefore can be viewed at any angle even when in direct sunlight. It produces no light of its own so it causes no eyestrain by removing the glare often associated with laptop and desktop screens.
Can I listen to audio files on my COOL-ER?
Your COOL-ER has a built-in MP3 media player so you can listen to thousands of audio books or maybe even learn a new language with a of language courses available from COOLER-EBOOKS.com. You can also add your favorite music tracks so you can listen and read, or just take some time out to reflect on that last chapter!
Is it easy to use my COOL-ER with my computer?
Your COOL-ER is plug and play compatible. No CD-Rom, no formatting, just use the USB cable provided to download your ebook and you will be reading in a matter of minutes!
For protected ebooks, please see www.COOLER-EBOOKS.com/help
Where can I buy my COOL-ER?
COOL-ERs are available online and through select distributors including Argos and Firebox.
Can I use my COOL-ER to view academic texts?
Yes, COOL-ER has 8 text sizes, which allow easy zoom in and out. Perfect for viewing complicated diagrams. You’ll also find the bookmark tool useful to mark important passages.
Can I read my own documents on my COOL-ER?
Yes, you can upload files from any source to your COOL-ER provided they are in the correct format and you have the right to view them. We recommend you convert your word processing files into PDF but you can select the format of your choice.
How do I transfer files to my COOL-ER?
Simply plug your COOL-ER into your computer’s USB slot with the included cable and drag-and-drop your documents for immediate rapid transfer.
Can I sort my ebooks on my COOL-ER?
Your COOL-ER has a very straightforward folder system; you can save your files into personalized folders. You can also choose how to sort your library; for example by genre, date or favorite author.
